Troubleshooting Update HP-UX(blog) by Eric Herberholz» Updated July 18, 2008 2:32 PM US/Pacific - [edit|re-post|old] Troubleshooting_HP-UX(blog) HP-UX Update Troubleshooting Advice(blog)

Table of Contents: Overview Troubleshooting References [Rock Ridge Extension Patches]

Overview: The purpose of this page is to provide information and links related to updating HP-UX.

Troubleshooting: Get From Customer[txt|msg] Is the System model supported for the HP-UX OS? See HP-UX Server Support Matrix Did the customer use the appropriate update/install guide and readme? (11iv3 11.23 11.11 11.00 10.20) What is the current OS Version? "uname -r" if 11i, also check with "swlist -l bundle |grep -i bundle11i" Basic questions See Basic Troubleshooting and HP-UX Update Troubleshooting Advice

References: See Update HP-UX OS section in HP-UX 11i - Products / Topics Matrix* docs.hp.com [11iv3 (11.31|11iv2 (11.23)|11iv1 (11.11)|11.0] hp.com [11iv3 (11.31)|[11iv2 (11.23)|11iv1 (11.11)] How to upgrade to HP-UX 11i v3 (video) SPoRs/PSPs: SPoR#4887 : 11i v3 SPoR#5423 : HP-UX 11i v2 SPoR#5449 : HP-UX 11i Disco PSP #08016 - B3919DA - HP-UX 11.0 Other Reference Material: Presales HP-UX Upgrade Topics support lives of HP-UX HP Software Releases & Media Patches: Rock Ridge Extension Patches 11.11 and 11.00: Confirm installation of mount patches with this swlist command : # swlist -l fileset | grep -i rock 11.22, 11.23 and later HP-UX releases The Rock Ridge Interchange support is provided with the core HP-UX OS and is default (no patches or special option required). 11.11 Rock Ridge Extension Patches PHCO_25841 (external internal) PHKL_26269 (external internal) PHKL_37535 (external internal) 11.00 Rock Ridge Extension Patches PHCO_26449 (external internal) PHKL_26450 (external internal) PHKL_28060 (external internal) HP Transition Modules Troubleshooting HP-UX

* a.k.a. HP-UX 11i - Software Utilities" ("Software Products") page, e.g. published in SAW

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