Reader's Digest Version

Updated on April 30, 2007 4:07 PM PDT - [source|re-post]

Troubleshooting HP-UX - For Advanced Users Reader's Digest Version1 [Public version and hp intranet: HPedia | HPUXTroubleshooting blog]

Lookups: Case Viewer | CHART | CR(alt) | eCIP | GR8 | Jabber_Chat_Room Name Registry | JAG(alt) | Keystone_CRT(alt) | Kernel_Parameters_[11i v2_|_11i v1.6_|_11i v1_|_11.0] | Man_Pages_by_OS_Revision | MCPI(alt) | MyGSE_Lookup | Part_Page | Patch_Catalog | PeopleFinder | PSP | QuickSpecs | QuIX-PCT | QVC | SPoRs | Web_E&Q | Webster

Ask the customer some basic questions. Get some specific details from the customer. Use an appropriate Drawer Statements for Products and Topics, And/or choose an approprate collect_script. Do Searches: searchable | Integrated_Search | HP-Intranet | HPUXOS_Troubleshooting_Portal | GR8 Calls | ITRC_Forums | ITRC | KMINE* | SAW[Americas | Asia-Pacific | EMEA] | WTEC | more... Hint: most problems have been encountered before, and the trick is finding known solutions. Exact error messages and good searching techniques can help speed up this process. Knowing where to search is also important. More of My Search Tips. Use References: Common References for HP-UX Troubleshooting HPUX 11i - Products / Topics Matrix2: Americas | Asia-Pacific | EMEA | DRP NOTE: This site ^ contains links to docs.hp.com, download, hp.com, Troubleshooting, WTEC pages; matrixed by Products and Topics. For example: Troubleshooting short cuts: Backup / Recovery / Tape | Down Systems | gWLM | HP SIM | HPVM | iCAP | Kernel | Mai | Memory | Performance | PPU | Process_Troubleshooting | PRM | SAM | SMH | STM | SD-UX | SFM | Updates_of_HPUX | Veritas NetBackup | VSE | VxVM | WBEM | WLM In SAW: Auditing [ with SMSE | with Trusted System ] | Diagnostics| EMS | gWLM | HIDS | HP SIM | HPVM |HP-UX OS | iCAP | Ignite-UX | iLO | Kernel | JFS | LVM | Memory | Partitioning | Performance | PPU | PRM | PSETS | RBAC | SAM | SCM | SD-UX | Security | Security_Containment | Security_Patch_Check | SFM | SIM | SMSE | SMH | Startup_and_Shutdown scripts | STM | Troubleshooting_HP-UX | Trusted_System| Update_HP-UX OS | UPS | Utility_Pricing_Solutions| Veritas_Products | VCS | Veritas_NetBackup | VPARS | VSE | VxVM | WBEM | WLM HP Web Sites: @hp | hp.com | HP Developers | docs.hp.com(alt) | itrc.hp.com | ITRC forums | Learn@hp(My Learn@hp) | licensing.hp.com | HP_softwaredepot HP-UX @ hp.com: www.hp.com/go/hpux11iv3 | www.hp.com/go/hpux11iv2 HP-UX Collaboration HP-UX Consultants HP-UX Dashboards HP-UX Manpages » 11i v3(11.31) | 11i v2(11.23) | 11i v1(11.11) | 11.0 Kernel Parameters HP-UX Operating Environments @ docs.hp.com » 11i v3 | 11i v2 | 11i v1.6 | 11i v1.5 | 11i v1 HP-UX Patches HP-UX References HP-UX Troubleshooting blog HPUXOS Troubleshooting Portal SPoRs WTEC_HP-UX_Teams_Websites SAW HP-UX Product Home Page (PHP)3: Americas | Asia-Pacific | EMEA Software: HP Software Depot home | Internal: e-Rendezvous | SWDepot.atl.hp.com Tools » "The HP-UX Porting and Archive Centre" [Canada | United Kingdom | USA Utah] | HP-UX Performance and Analysis Tools | Tools Central | p4ooshop - emails tools to customers(alt) | More... Got feedback? Please click on Comments below, and then scroll down to fill out the comments form.

1 Public version, and copies in the hp intranet: HPedia | HPUXTroubleshooting blog 2 a.k.a. HP-UX 111i - Software Utilities" ("Software Products") page, e.g. published in SAW 3 How to Navigate to SAW's HP-UX PHP(blog)

This page is owned by Eric Herberholz